Terms of Service

Terms of Service

These terms govern your use of XferAPI's distributed transfer services. Please read them carefully as they contain important information about your rights and obligations.

Last updated: January 15, 2024

Key Points

Here are the most important aspects of our terms of service.

Fair Use

Use our services reasonably and in accordance with our acceptable use policy.

Data Protection

We protect your data with industry-standard security measures and compliance.

Liability Limits

Standard liability limitations apply as outlined in the detailed terms below.

1. Acceptance of Terms

By accessing or using XferAPI's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, then you may not access the Services.

2. Description of Service

XferAPI provides distributed asset transfer infrastructure through APIs, enabling atomic multi-account transactions with consistency guarantees. Our Services include:

  • REST APIs for transfer operations
  • Webhook notifications
  • Dashboard and analytics
  • Documentation and support
  • SDKs and integration tools

3. User Accounts

Account Registration

To use our Services, you must register for an account. You must provide accurate, current, and complete information during the registration process and keep your account information updated.

Account Security

You are responsible for safeguarding your account credentials, including API keys. You agree to notify us immediately of any unauthorized use of your account.

Account Termination

You may terminate your account at any time. We may terminate or suspend your account if you violate these Terms or engage in prohibited activities.

4. Acceptable Use Policy

You agree not to use the Services to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit malicious code or engage in harmful activities
  • Attempt to gain unauthorized access to our systems
  • Use the Services for illegal financial activities
  • Exceed rate limits or abuse our infrastructure
  • Reverse engineer or attempt to extract our source code

5. Service Availability and Performance

Uptime Commitment

We strive to maintain 99.99% uptime for our Services. Planned maintenance will be announced in advance when possible. We provide Service Level Agreements (SLAs) for paid plans with specific uptime guarantees and credits for downtime.

Performance

While we work to ensure fast response times, performance may vary based on factors including network conditions, request complexity, and system load.

6. Payment Terms

Pricing

Our pricing is based on successful transaction volume and plan features. Current pricing is available on our website and may be updated with notice.

Billing

You will be billed monthly for usage above free tier limits. Payment is due upon receipt of invoice. Late payments may result in service suspension.

Refunds

Refunds are generally not provided for completed transactions, except in cases of documented service failures covered by our SLA.

7. Data and Privacy

Your Data

You retain ownership of all data you submit to our Services. You grant us a license to process this data to provide the Services and as described in our Privacy Policy.

Data Security

We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.

Data Retention

We retain transaction data for audit and compliance purposes as outlined in our Privacy Policy. You may request data deletion subject to legal retention requirements.

8. Intellectual Property

Our IP

The Services, including all software, documentation, and related materials, are owned by XferAPI and protected by intellectual property laws. You may not copy, modify, or distribute our IP except as expressly permitted.

Your IP

You retain ownership of your intellectual property. You grant us only the rights necessary to provide the Services.

9. Disclaimers and Limitations of Liability

Disclaimers

THE SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

IN NO EVENT SHALL XFERAPI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICES IN THE TWELVE MONTHS PRECEDING THE CLAIM.

10. Indemnification

You agree to indemnify and hold harmless XferAPI from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

11. Third-Party Services

Our Services may integrate with third-party services. We are not responsible for the availability, accuracy, or content of third-party services. Your use of third-party services is subject to their own terms and conditions.

12. Changes to Terms

We may modify these Terms at any time by posting the revised terms on our website. Material changes will be notified via email to registered users. Continued use of the Services after changes constitutes acceptance of the modified Terms.

13. Termination

Either party may terminate this agreement at any time. Upon termination, you must cease using the Services and we may delete your data after a reasonable transition period, subject to legal retention requirements.

14. Governing Law and Disputes

Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in San Francisco, California, except for claims involving intellectual property which may be brought in federal or state court.

15. Miscellaneous

Entire Agreement

These Terms constitute the entire agreement between you and XferAPI regarding the Services.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect.

Assignment

We may assign these Terms in connection with a merger, acquisition, or sale of assets. You may not assign your rights under these Terms without our written consent.

16. Contact Information

If you have questions about these Terms, please contact us:

Email: contact@xferapi.com

Address: XferAPI Inc.
123 Legal Street
San Francisco, CA 94105
United States

Phone: +1 (555) 123-4567

Effective Date: These Terms of Service are effective as of January 15, 2024. By using XferAPI's services, you acknowledge that you have read, understood, and agree to be bound by these terms.